Making sure your journey on the Digital Highway is safe.
Thank you for considering Verge Cloud as your cloud computing provider. We take your privacy very seriously and we are committed to protecting it. Provided below is a brief, simple English summary of our privacy policy to help you understand how we collect and process your data, what measures we take protect your data so that you can make the right choices with respect to your data.
- We collect personal and non-personal information to provide our services and to improve your experience.
- Your data is protected using industry-standard security measures, and we only share it with trusted third parties based on your consent.
- You have control over cookie preferences and the ability to update or access your personal information anytime
Verge Cloud Privacy Policy
Version No. 2.00
This Privacy Policy outlines how Verge Cloud (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you visit our website or use our services. By using Verge Cloud’s services, you agree to the practices described in this policy.
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What information we collect
- Personal Information: When you interact with us, we may collect personal details such as: (i) Name, (ii) Email address, (iii) Telephone number, (iv) Billing information (including address, credit card, and payment details), and (v) any other information you provide via forms or communication with our support team.
- Technical Information: We also collect other data including such as (i) IP address, (ii) browser type, (iii) operating system, and (iv) other usage data such pages visited and other interactions on our site.
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How we use your information
- We use your data for purposes that include: (i) delivering and managing our services (e.g., setting up accounts, processing payments), (ii) improving user experience through website and service enhancements, (iii) sending important communications about your account or service updates, (iv) exercising our legal rights and obligations, and (v) marketing and promotional communications, with the option to opt-out.
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How we protect your information
- Technical Measures: To ensure the confidentiality and integrity of your personal information, we have implemented a robust set of state-of-the-art technical measures. These include: (i) encryption for sensitive data, (ii) firewalls to block unauthorized access, and (iii) multi-factor authentication.
- Zero Trust Security Model: We follow a Zero Trust Security Model to safeguard your data. This approach ensures that no user or system is trusted by default, regardless of location or access privileges. We continuously authenticate and validate all users, devices, and applications before granting access to our network or sensitive information. We proactively protect against unauthorized access and potential threats, ensuring your privacy and data security remain our top priority.
- Data Minimization: We prioritize data minimization to protect your privacy and limit the collection of personal information to only what is necessary for the intended purpose. Our processes are designed to collect, store, and process the minimum amount of data required to deliver our services effectively.
- Regular Audits and Process Updates: We conduct regular data audits and process updates to ensure that our data management practices remain secure, transparent, and compliant with industry standards. These audits help us identify and address potential vulnerabilities, verify the integrity of stored information, and confirm adherence to our privacy and security policies. By continuously updating our processes and implementing the latest security measures, we strive to maintain a high standard of data protection and adapt to evolving regulatory requirements, safeguarding your information at every step.
- [External Audits and Certifications]:
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Sharing your information
- We do not sell or monetize your personal data. However, in the normal course of business, we may share your information: (i) with service providers who assist us in operations (e.g., payment processors, cloud infrastructure), (ii) when legally obligated to comply with court orders or government regulations, and (iii) in the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.
- We ensure that our service providers continue to safeguard your information by implementing contractual obligations to ensure at least a similar level of protection as provided under this Privacy Policy, and by conducting periodic audits and security assessments to evaluate actual compliance.
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Cookies and Similar Technologies
- We may use cookies and similar technologies to collect information about your usage and preferences to: (i) ensure functionality of our website and our services, (ii) personalize content and ads, and (iii) analyze web traffic for improvements. You can manage your cookie preferences through your browser settings. Please see our [Cookies Policy] for more.
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Third Party Websites
- Our website may include links to external websites. Verge Cloud is not responsible for the privacy practices or content on these sites. We encourage users to review the privacy policies of any third-party websites they visit.
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Data Protection Officer
- We have appointed a dedicated Data Protection Officer (DPO), who is responsible for overseeing our data protection strategies, ensuring compliance with relevant privacy regulations, and acting as the primary point of contact for any data-related inquiries or concerns. You may reach out to the Data Protection Officer here: privacy@vergecloud.com.
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Your Data Rights
You have the following rights with respect to your personal information:
- Access & Correction: You can request access to the data we hold about you and ask for corrections.
- Deletion: You may request deletion of your personal information where applicable. However, please note that this would impact our ability to continue providing you services and/or the quality of the services we provide to you.
- Opt-out: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
For any requests or for further information, please reach out to: privacy@vergecloud.com
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Data Retention
- We retain personal information only for as long as it is necessary for the purposes stated in this Privacy Policy, in line with applicable legal and business requirements
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Changes to the Privacy Policy
- We may update this policy as needed to reflect changes in our practices or legal requirements. We will notify you through prominent website notices or direct communication in the case of material changes